This legal agreement is an electronic record in terms of the Indian Information Technology Act, 2000 and rules there under as
applicable and the amended provisions about electronic records in various statutes as amended by the
Indian Information Technology Act, 2000. This electronic record
is generated by a computer system and does not require any physical or digital signatures.
This legal document is published in accordance with the provisions of
Rule 3 (1) of the Indian
Information Technology (Intermediaries guidelines) Rules, 2011 and
Rule 4 of the Information
Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules,
2011 of Information Technology Act, 2000 amended through Information Technology Amendment Act,
2008 that require publishing the Terms of Use and practices for access and
usage of any functional application.
This Application is created and operated by Gradient Softech (hereinafter referred to as “We”, “Our”, and “Us”) and operating under the brand name “_The Taxi Partner_” (“Brand name”).
We intend to ensure your steady commitment to the usage of this application and the
services provided by us through our application “_The Taxi Partner
_” (“Application”)
For the purpose of these Terms of Use (“Terms of
Use”), wherever the context so requires, “We”, “Our”, and “Us” shall mean and refer
to the Application. “You”, “Your”, “Yourself”, “User” shall mean and refer to natural and legal
individuals who shall be users of this application provided by us and who is competent to enter into binding
contracts, as per Indian laws. “Third Parties” refer to any application, platform or individual apart from the Users and the creator of
this Application.
GENERAL TERMS
- The headings of each section in these Terms of Use are only for
the purpose of organizing the various provisions under these Terms of Use in an orderly manner and shall
be used by you to interpret the provisions contained herein in a manner as may apply to you. Further, it
is specifically agreed by you that the headings shall have legal or contractual value on your usage of
the application.
- The use of this application is solely governed by these Terms of
Use, Privacy Policy that may be uploaded on the application and any modifications or amendments made
thereto by us from time to time, at our sole discretion. If you as a user continue to access and use
this application, you are agreeing to comply with and be bound by the following Terms of Use and Privacy
Policy.
- You expressly agree and acknowledge that these Terms of Use and
Privacy Policy are co-terminus in nature and that expiry/termination of either one will lead to the
termination of the other.
- You unequivocally agree that these Terms of Use and the Privacy
Policy constitute a legally binding agreement between us, and that you shall be subject to the rules,
guidelines, policies, terms, and conditions applicable to your use of the application, and that the same
shall be deemed to be incorporated into these Terms of Use and shall be treated as part and parcel of
the same. You acknowledge and agree that no signature or express act is required to make these Terms of
Use and the Privacy Policy binding on you and that your act of visiting any part of the application
constitutes your full and final acceptance of these Terms of Use and the Privacy Policy.
- We reserve the sole and exclusive right to amend or modify these
Terms of Use without any prior permission or intimation to you, and you expressly agree that any such
amendments or modifications shall come into effect immediately. If you do not adhere to the changes, You
must stop using the application at once. Your continued use of the application will signify your
acceptance of the changed terms.
REGISTRATION
The application provides the option of registering yourself by placing a request on
the platform by merely providing your Name, Phone number, email id, Postal code and city. The application
shall also ask for information such as your License number and Aadhar number to maintain the authenticity of
users in the community and to reduce frauds and scams.
BOOKINGS
A booking may be made via the application maximum – months and minimum –
hours before the commencement date of the trip (subject to availability of resources for which booking is
required). The user shall be asked to pay an initial deposit of Rs – for his booking that shall be
calculated based on the services hired by customer.
Before the completion of the trip, the user will have to make the full and final
payment and the Driver reserves the right to ask you to pay the balance amount, if any at any time during
the trip depending on your preferred payment method, or final payment will be required to be made in Cash to
the driver just before departure.
The user can modify the following booking details the date of arrival or departure
and in such a circumstance, we shall try our best to amend modifications in same booking else the existing
booking will be cancelled and a new booking will be created, for which the refund and cancellation policy
shall apply.
ELIGIBILITY
- You represent and warrant that you are competent and eligible to
enter into legally binding agreements and of age and that you have the requisite authority to bind
themselves to these Terms of Use following the Law. However, if you are a minor using this Application,
you may do so with the consent of your legal guardian. All Acts of minor shall be deemed to be
considered as the acts undertaken under the supervision of their legal guardian.
- You further represent that you will comply with these Terms of
Use and all applicable local, state, national and international laws, rules and regulations.
- You shall not use the Application if you are not competent to
contract or are disqualified from doing so by any other applicable law, rule or regulation currently in
force.
PAYMENT GATEWAY
For making all payments for purchases on the Application, you shall be required to
make payment for which you will be redirected to a third-party payment gateway that we may have an agreement
with. The payment gateway may additionally seek information from you to process the payment for your
purchase and additionally may charge you the payment gateway charges that may be applicable. The payment
gateway consists of Debit Card/Credit Card/Net Banking/UPI and other wallet options. You shall be governed
under the concerned payment gateway’s Terms and Conditions and other Policies for the purpose of all
payment-related aspects.
CONTENT
All text, graphics, User interfaces, visual interfaces, photographs, trademarks,
logos, brand names, descriptions, sounds, music and artwork (collectively, ‘Content’), is generated/provided or based on information
provided by the users or third parties and We has no control and make no guarantees regarding the quality,
the accuracy, integrity or genuineness of such content or such other information provided on the
Application.
All the Content displayed on the Application is subject to copyright and shall not be
reused by You (or a third party) without the prior written consent from Us and the copyright owner.
You are solely responsible for the integrity, authenticity, quality and genuineness
of the content provided on the Application and whilst feedback and comments by You can be made via the
Application, we bear no liability whatsoever for any feedback or comments made by the other Users or made in
respect of any of the content on the Application. Further, the Application reserves its right to suspend the
account of any User for an indefinite period to be decided at the discretion of the Application or to
terminate the account of any User who is found to have created or shared or submitted any content or part
thereof that is found to be untrue/inaccurate/misleading or offensive/vulgar. You shall be solely
responsible for making good any financial or legal losses incurred through the creation/sharing/submission
of Content or part thereof that is deemed to be untrue/inaccurate/misleading.
You have a personal, non-exclusive, non-transferable, revocable, limited privilege to
access the content on the Application. You shall not copy, adapt, and modify any content without written
permission from Us.
INDEMNITY
You agree to indemnify, defend and hold harmless the Us, and our respective
directors, officers, employees and agents (collectively, "Parties"), from and against any losses, liabilities,
claims, damages, demands, costs and expenses (including legal fees and disbursements in connection therewith
and interest chargeable thereon) asserted against or incurred by Us that arise out of, result from, or maybe
payable by, any breach or non-performance of any representation, warranty, covenant or agreement made or
obligation to be performed according to these Terms of Use. Further, You agrees to hold the Us harmless
against any claims made by any third party due to, or arising out of, or in connection with:
- Your use of the Application,
- Your violation of these Terms of Use;
- Your violation of any rights of another;
- Your alleged improper conduct according to these Terms of
use;
- Your conduct in connection with the Application;
You agree to fully cooperate in indemnifying Us at your expense. You also agree
not to settle with any party without consent from Us.
In no event shall we be liable to compensate You or any third party for any
special, incidental, indirect, consequential or punitive damages whatsoever, including those resulting from
loss of use, data or profits, whether or not foreseeable, and whether or not You had been advised of the
possibility of such damages, or based on any theory of liability, including breach of contract or warranty,
negligence or other tortuous action, or any other claim arising out of or in connection with the Your use of
or access to the Application and/or the Services or materials contained therein.
LIMITATION OF LIABILITY
- We are not responsible for any consequences arising out of the
following events:
- If the Application is inoperative/non-responsive due to any
connectivity errors associated with the internet connection such as but not limited to slow
connectivity, no connectivity, server failure;
- If you have fed incorrect information or data or for any
deletion of data;
- If there is an undue delay or inability to communicate through
email;
- If there is any deficiency or defect in the Services managed by
Us;
- If there is a failure in the functioning of any other service
provided by Us.
- The Application accepts no liability for any errors or omissions,
on behalf of itself, or for any damage caused to You, Your belongings, or any third party, resulting
from the use or misuse of the Application or any service availed of by Us through the Application. The
service and any Content or material displayed on the service is provided without any guarantees,
conditions or warranties as to its accuracy, suitability, completeness or reliability. We will not be
liable to you for the unavailability or failure of the Application.
- You are to comply with all laws applicable to you or your
activities, and with all Policies, which are hereby incorporated into this Terms of Use by
reference.
- The Application expressly excludes any liability for any loss or
damage that was not reasonably foreseeable by the Application and which is incurred by you in connection
with the Application, including loss of profits; and any loss or damage incurred by you as a result of
your breach of these Terms of Use.
- To the fullest extent permitted by law, We shall not be liable to
You or any other party for any loss or damage, regardless of the form of action or basis of any claim.
You acknowledge and agree that your sole and exclusive remedy for any dispute with us is to terminate
your use of the Application.
TERM
- These Terms of Use shall continue to form a valid and binding contract
between us and shall continue to be in full force and effect until you continue to access and use the
Applications.
- You may terminate your use of the Application at any time.
- We may terminate these Terms of Use and close your account at any time
without notice and/or suspend or terminate Your access to the Application at any time and for any
reason, if any discrepancy or legal issue arises.
- Such suspension or termination shall not limit our right to take any other
action against you that we consider appropriate.
- It is also hereby declared that we may discontinue the Services and
Applications without any prior notice.
TERMINATION
- We reserve the right, in its sole discretion, to
unilaterally terminate Your access to the Application, or any portion thereof, at any time, without
notice or cause.
- We also reserve the universal right to deny access to You,
to any/all of are on its Application without any prior notice/explanation to protect the interests of
the Application and/or other Users to the Application.
- We reserve the right to limit, deny or create different
access to the Application and its features concerning different Users, or to change any of the features
or introduce new features without prior notice.
- You shall continue to be bound by these Terms of use, and
it is expressly agreed to by You that You shall not have the right to terminate these Terms of Use till
the expiry of the same.
COMMUNICATION
By using this Application and providing Your identity and contact information to
Us through the Application, You agree and consent to receive calls, e-mails or SMS from Us and/or any of its
representatives at any time.
You can report to “Kamlesh Patel at +919376599599_” if you find any discrepancy with regard to Application
or content-related information and we will take necessary action after an investigation. The response
with resolution (if any issues found) shall be dependent on the time is taken for investigation.
You expressly agree that notwithstanding anything contained herein above, it may be
contacted by Us relating to any services availed by You on the Application or anything pursuant thereto and
You agree to indemnify Us from any harassment claims. It is expressly agreed to by Us that any information
shared by Us shall be governed by the Privacy Policy.
USER OBLIGATIONS AND FORMAL UNDERTAKINGS AS TO CONDUCT
You agree and acknowledges that you are a restricted user of this Application
and you:
- Agree to provide genuine credentials during the process whenever required on
the Application. You shall not use a fictitious identity to register. We are not liable if you have
provided incorrect information.
- Agree to ensure the Name, Email address, Address, Mobile number, and any such other information that may be provided during
account registration is valid at all times and shall keep your information accurate and
up-to-date.
- Agrees that the User shall be entirely responsible for all activities that
the user shall undertake post making the booking with the service provider/vendor and the user shall
undertake sole responsibility towards any activities including but not limited to vehicle accidents,
smuggling, trafficking, any illegal or prohibited activities. Further, the user shall waive all its
rights to undertake any action against us towards any breach of personally identifiable
information.
- You agree that You are solely responsible for maintaining the
confidentiality of your account password. You agree to notify us immediately of any unauthorized use of
your account. We reserve the right to close your account at any time for any or no reason.
- The User represents and warrants that the User shall undertake to exclude
any liability and hold the company harmless for any legal action that may arise for the company due to
the user’s activities which may involve any type of illegal activities in which the user
undertakes to use the services of the vendor under the influence of drugs, alcohol, or for smuggling,
trafficking etc which may or may not involve prohibited substances and commodities or if there arises
any legal action against the company under the provisions of the Indian penal code.
- The User further represents and warrants that the negotiations and the
discussions between the user and the vendor shall be at their sole discretion and the Company in no
manner shall be made a party to such discussions that may involve the vendor’s services to the
user. Such discussions and negotiations may include but not limited to the payment and payment
terms.
- The User represents and warrants that the company shall have a limited
liability to provide the user with a basic acknowledgement on the condition of the vehicle that may be
provided by the vendor. However, the Vendor shall be solely responsible for all the quality and the
condition of the vehicle provided by the Vendor to the user and the user shall in no manner bring out
any suit or thereby any legal action against the company.
- The user represents and warrants that the
company may offer other additional accidental insurance packages from any third parties, which will
benefit the user. However, the Company does not guarantee the user the same at any time.
- Authorize the Application to use, store or otherwise process certain
personal information and all published Content, responses, locations, User comments, reviews and ratings
for personalization of Services, marketing and promotional purposes and for optimisation of User-related
options and Services.
- Understand and agree that, to the fullest extent permissible by law, the
Application or any of their affiliates or their respective officers, directors, employees, agents,
licensors, representatives, operational service providers, advertisers or suppliers shall not be liable
for any loss or damage, of any kind, direct or indirect, in connection with or arising from the use of
the Application or this terms of use, including, but not limited to, compensatory, consequential,
incidental, indirect, special or punitive damages.
- Are bound not to cut, copy, modify, recreate, reverse engineer, distribute,
disseminate, post, publish or create derivative works from, transfer, or sell any information or
obtained from the Application. Any such use/limited use of the Application will only be allowed with the
prior express written permission.
- Agree not to access (or attempt to access) the Application and/or the
materials or Services by any means other than through the interface provided by the Application. The use
of deep-link, robot, spider or other automatic devices, program, algorithm or methodology, or any
similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Application
or its content, or in any way reproduce or circumvent the navigational structure or presentation of the
Application, materials or any content, or to obtain or attempt to obtain any materials, documents or
information through any means not specifically made available through the Application will lead to
suspension or termination of your access to the Application. We disclaim any liabilities arising
concerning such offensive content on the Application.
- Expressly agree and acknowledge that the Content generated by the Users and
displayed on the Application is not owned by Us and that We are in no way responsible for the content of
the same. You may, however, report any offensive or objectionable content, which We may then remove from
the Application, at our sole discretion.
You further undertake not to:
- Engage in any activity that interferes with or disrupts access to the
Application or the services provided therein (or the servers and networks which are connected to the
Application);
- Impersonate any person or entity, or falsely state or otherwise misrepresent
his/her affiliation with a person or entity;
- Probe, scan or test the vulnerability of the Application or any network
connected to the Application, nor breach the security or authentication measures on the Application or
any network connected to the Application. The User may not reverse look-up, trace or seek to trace any
information relating to any other User of, or visitor to, the Application, or any other viewer of the
Application, including any User account maintained on the Application not operated/managed by the User,
or exploit the Application or information made available or offered by or through the Application, in
any manner;
- Disrupt or interfere with the security of, or otherwise cause harm to, the
Application, systems resources, accounts, passwords, servers, or networks connected to or accessible
through the Application or any affiliated or linked Applications.
- Use the Application or any material or content therein for any purpose that
is unlawful or prohibited by these Terms of Use, or to solicit the performance of any illegal activity
or other activity which infringes the rights of this Application or any other third party (s);
- Violate any code of conduct or guideline which may apply for or to any
particular service offered on the Application;
- Violate any applicable laws, rules or regulations currently in force within
or outside India;
- Violate any portion of these Terms of Use or the Privacy Policy, including
but not limited to any applicable additional terms of the Application contained herein or elsewhere,
whether made by amendment, modification, or otherwise;
- Commit any act that causes Us to lose (in whole or in part) the Services
of its Internet Establishment ("ISP") or
in any manner disrupts the Services of any other supplier/service provider of the Application;
- You hereby expressly authorize Us to disclose any and all information
relating to You in our possession to law enforcement or other government officials, as We may in our
sole discretion, believe necessary or appropriate in connection with the investigation and/or resolution
of possible crimes, especially those involve personal injury and theft/infringement of intellectual
property. You further understand that the Application might be directed to disclose any information
(including the identity of persons providing information or materials on the Application) as necessary
to satisfy any judicial Order, law, regulation or valid governmental request.
- By indicating Your acceptance to use any services offered on the
Application, You are obligated to complete such transactions after making payment. You shall be
prohibited from indicating their acceptance to avail services where the transactions have remained
incomplete.
- You agree to use the services provided by Us, our affiliates, consultants
and contracted companies, for lawful purposes only.
- You agree to provide authentic and true information. We reserve the right to
confirm and validate the information and other details provided by You at any point in time. If upon
confirmation such details are found to be false, not to be true (wholly or partly), We shall in our sole
discretion reject the registration and debar You from using the Application without prior intimation
whatsoever.
- You agree not to post any material on the Application that is defamatory,
offensive, obscene, indecent, abusive, or needlessly distressful or advertising any goods or services.
More specifically, You agree not to host, display, upload, update, publish, modify, transmit, or in any
manner share any information that:
- belongs to another person and to which you have no right
to;
- is grossly harmful, harassing, blasphemous, defamatory, obscene,
pornographic, pedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically
objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful
in any manner whatever;
- is in any way harmful to minors;
- infringes any patent, trademark, copyright or other proprietary
rights;
- violates any law for the time being in force;
- deceives or misleads the addressee about the origin of such
messages or communicates any information which is grossly offensive or menacing;
- Abuse, harass, threaten, defame, disillusion, erode, abrogate,
demean or otherwise violate the legal rights of others;
- Impersonate any person or entity, or falsely state or otherwise
misrepresent Your affiliation with a person or entity;
- Publish, post, disseminate, any grossly harmful information,
harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libellous, invasive of
another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or
encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; or unlawfully
threatening or unlawfully harassing including but not limited to "indecent representation of
women" within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986;
- Threatens the unity, integrity, defence, security or sovereignty
of India, friendly relations with foreign states, or public order or causes incitement to the commission
of any cognizable offence or prevents investigation of any offence or is insulting any other
nation.
SUSPENSION OF USER ACCESS AND ACTIVITY
Notwithstanding other legal remedies that may be available, we may in our sole
discretion, limit your access and/or activity by immediately removing your access credentials either
temporarily or indefinitely, or suspend/terminate your association with the Application, and/or refuse to
the usage of the Application, without being required to provide you with notice or cause:
- If you are in breach of any of these Terms of Use or the Privacy
Policy;
- If you have provided wrong, inaccurate, incomplete or incorrect
information;
- If your actions may cause any harm, damage or loss to the other
Users or Us, at our sole discretion.
INTELLECTUAL PROPERTY RIGHTS
Unless expressly agreed to in writing, nothing contained herein shall give you a
right to use any of the trade names, trademarks, service marks, logos, domain names, information, questions,
answers, solutions, reports and other distinctive brand features, save according to the provisions of these
Terms of Use that shall be available on the application. All logos, trademarks, brand names, service marks,
domain names, including material, designs, and graphics created by and developed by either the application
or such other third party and other distinctive brand features of the application are the property of the
application or the respective copyright or trademark owner. Furthermore, concerning the application, we
shall be the exclusive owner of all the designs, graphics and the like, related to the Application.
You shall not use any of the intellectual property displayed on the Application
in any manner that is likely to cause confusion among existing or prospective users of the application, or
that in any manner disparages or discredits the application, to be determined in the sole discretion.
You are aware all intellectual property, including but not limited to
copyrights, relating to said services resides with the owners, and that at no point does any such
intellectual property stand transferred from the aforementioned creators. You are aware that we merely
provide the Application through which You can communicate with other users and the Application does not own
any of the intellectual property relating to the independent content displayed on the Application, apart
from created graphics and specified content.
You are further aware that any reproduction or infringement of the intellectual
property of the aforementioned owners by You will result in legal action being initiated against You by the
respective owners of the intellectual property so reproduced/infringed upon. It is agreed to by You that the
contents of this section shall survive even after the termination or expiry of these Terms of Use and/or
Privacy Policy.
DISCLAIMER OF WARRANTIES AND LIABILITIES
- You further agree and undertake that you are accessing the Application at
your sole risk and are that you are using the best and prudent judgment before availing of any features
on the Application or accessing/using any information displayed thereon.
- You agree that any kind of information, resources, activities,
recommendations obtained/availed from the Application, written or oral, will not create any warranty and
we disclaim all liabilities resulting from these.
- We do not guarantee that the features and content contained in the
Application will be uninterrupted or error-free, or that the Application or its server will be free of
viruses or other harmful components, and You hereby expressly accepts any associated risks involved with
your use of the Application.
- It is further agreed to by You that the contents of this section shall
survive even after the termination or expiry of the Terms of Use and/or Privacy Policy.
FORCE MAJEURE
We will not be liable for damages for any delay or failure to perform our obligations
hereunder if such delay or failure is due to cause beyond our control or without its fault or negligence,
due to Force Majeure events including but not limited to acts of war, acts of God, earthquake, riot, fire,
festive activities sabotage, labour shortage or dispute, internet interruption, technical failure, breakage
of sea cable, hacking, piracy, cheating, illegal or unauthorized.
DISPUTE RESOLUTION AND JURISDICTION
It is expressly agreed to by you hereto that the formation, interpretation, and
performance of these Terms of Use and any disputes arising therefrom will be resolved through Arbitration.
It is further agreed to by you that the contents of this section shall survive even after the termination or
expiry of the Terms of Use and/or Privacy Policy.
Arbitration: In the event that the Parties are unable to
amicably resolve a dispute, the said dispute will be referred to arbitration by a sole arbitrator to be
appointed by us, and the award passed by such sole arbitrator will be valid and binding on all parties. All
cost of the Arbitration shall be borne solely in accordance with the Arbitrators award. The arbitration
shall be conducted in English, and the seat of Arbitration shall be the city of KOta, Rajasthan, India.
You expressly agree that the Terms of Use, Privacy Policy and any other agreements
entered into between the Parties are governed by the laws, rules, and regulations of India.
MISCELLANEOUS PROVISIONS
- Entire Agreement: These Terms of Use,
read with the Privacy Policy, form the complete and final contract between us with respect to the
subject matter hereof and supersedes all other communications, representations, and agreements (whether
oral, written or otherwise) relating thereto.
- Waiver: The failure at any time to
require performance of any provision of these Terms of Use shall in no manner affect our right at a
later time to enforce the same. No waiver by us of any breach of these Terms of Use, whether by conduct
or otherwise, in any one or more instances, shall be deemed to be or construed as a further or
continuing waiver of any such breach, or a waiver of any other breach of these Terms of Use.
- Severability: If any provision/clause of
these Terms of Use is held to be invalid, illegal or unenforceable by any court or authority of
competent jurisdiction, the validity, legality, and enforceability of the remaining provisions/clauses
of these Terms of Use shall in no way be affected or impaired thereby, and each such provision/clause of
these Terms of Use shall be valid and enforceable to the fullest extent permitted by law. In such case,
these Terms of Use shall be reformed to the minimum extent necessary to correct any invalidity,
illegality or unenforceability, while preserving to the maximum extent the original rights, intentions
and commercial expectations of the Parties hereto, as expressed herein.
- Contact Us: If you have
any questions about these Terms of Use, the practices of the application, or your experience, you can
contact us by emailing at vikasva3395@gmail.com